Natalie Hannapel
I Help Organizations Translate Complexity into Adoption | Trusted Advisor | Customer Education Leader | Turning Complex Workflows into Scalable Success
- Role
- Sr Expert, Solutions at Filevine
- Location
- Orem, UT, US
- LinkedIn followers
- 500 followers
About Natalie Hannapel
Strategic Curriculum Leader with 12+ years’ experience in team leadership, training program design, and customer-focused enablement. Proven success in building scalable, role-based learning frameworks that drive measurable performance improvements. Adept at developing and implementing competency models, managing high-performing teams, and delivering exceptional customer experiences through tailored training solutions. Brings deep expertise in adult learning theory, instructional design, and stakeholder collaboration to craft impactful learning strategies that support organizational goals and learner success.
Experience
Sr Expert, Solutions
Dec 2023 — Present · Salt Lake County, UT, US
Serve as a strategic advisor to internal teams and customers, designing scalable enablement solutions that improve adoption, satisfaction, and long-term customer value. • Partner cross-functionality to identify workflow challenges, recommend data-informed strategies, and deliver technical learning experiences that translate directly into performance outcomes. • Created reusable technical enablement content, including articles, demo videos, and live presentations, to standardize best practices across internal and external teams.
Education
The University of Georgia
Bachelor of Science (B.S.)
2007 — 2011
The University of Georgia
Master of Education (M.Ed.)
2011 — 2012
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