Natalie Winer
Guest Experience Associate I Ensuring a great stay with HostPros in NEO
- Role
- Guest Experience Associate at Host Pros Llc
- Location
- Lakewood, OH, US
- LinkedIn followers
- 500 followers
About Natalie Winer
Innovative thinker, creative problem solver, and entrepreneurial spirit seeking to make a mark in the world through creative planning and genius ideas
Experience
Guest Experience Associate
Jan 2023 — Present · Cleveland, OH, US
Fully responsible for guest experience and maintaining five star reviews on over 65 AirBnB listings- Communicate with maintenance, cleaning and quality control to ensure listings are in superior order- Provide excellent customer service while creating value adds to listings and stays- Decreased guest communication response times by 30% in less than 3 months- Assisted in onboarding and listing seven properties
Education
John Carroll University
Bachelor's Degree, Communications, Marketing, Entrepreneurship
2009 — 2013
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