Natalie R.
Product Support
- Role
- Sr Customer Success Specialist at ActiveCampaign
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Natalie R.
I have 7 years of technical support and operations management expertise in the technology sector. I fuse incredible communication skills in customer support with refined technical acumen. I\'m regarded as a natural-born leader. My initiative has generated successful projects in fintech, spearheading effective impact amongst the customers I\'ve supported. I have consistently guaranteed delivery of product improvements and bug fixes which maximize workflow productivity and positive customer satisfaction. I also have 12 years experience in multimedia production within tech, academia, and film production companies. Soy una bilingüe Colombamericana documentary filmmaker with international video production experience. My favorite documentaries are Paris is Burning (1990) and Mala Mala (2015) and I dream of one day creating a documentary that functions as an outlet for LGBTQ+/homeless youth to describe the disenfranchisement they face and demand for the rights they deserve.
Experience
Sr Customer Success Specialist
Jul 2023 — Present
Education
Duke University
Bachelor of Arts - BA, Cultural Anthropology, Music, Documentary Studies
2010 — 2014
University of North Carolina School of the Arts
Clarinet Performance
2008 — 2010
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