Natalie Ridgway

Operations & Relationships Manager @Starbucks

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2015 — Present

Operations & Relationships Manager @Starbucks

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EDUCATION

2012 — 2012

Henley Business School

Advanced HR Business Partner programme. Organisational Design Masterclass programme.

1989 — 1990

University of Kansas, USA.

Business & Marketing, one year scholarship

1987 — 1991

University of Stirling

BA Hons, Business & Marketing

SKILLS

CoachingRecruitingRecruitment AdvertisingEmployee RelationsGraduate RecruitmentStore OperationsCulture ChangeCustomer ServiceHR PoliciesHuman ResourcesTrainingNew Store OpeningsStore ManagementSourcingAssessment CenterPosDriving ResultsIncome StatementChange ManagementStock ManagementProfitEmployee EngagementP&L ManagementPerformance ManagementEmployee TrainingNew Store DevelopmentMerchandisingManagement DevelopmentSuccession PlanningRetailSalesEmployer BrandingLeadershipInterviewsTalent ManagementShrinkagePLoss PreventionTeam ManagementPeople Development

ABOUT NATALIE RIDGWAY

A commercial senior manager skilled in engaging, coaching and empowering individuals and teams to be at their best to achieve personal and strategic goals. Pragmatic, customer and results focused with leadership experience in multi-site operations, HR and marketing across the retail and hospitality sectors. Drives change by building and managing stakeholder relationships.Specialties: brand development, budgeting, business plans, change management, coaching, cross functional working, customer satisfaction, customer service, employee engagement, full profit accountability, hospitality, HR business partnership, HR generalist, leadership, multi-site management, new store openings, performance management, product knowledge training, retailing, sales growth, space planning, talent management, team development.

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Natalie Ridgway — Operations & Relationships Manager at Starbucks in London, GB | Unifers