Natalie Rice
Senior Director | Customer Service & Supply Chain Operations | Driving Scalable Growth & Operational Excellence
- Role
- Director of Customer Service Operations at Wolfspeed
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Natalie Rice
Senior Director with 20+ years of leadership experience across Supply Chain, Customer Service Operations, and Sales Operations within the semiconductor industry. I specialize in leading teams through complexity, aligning demand and supply, and translating strategy into disciplined execution.My career spans Fortune 100 and high-growth environments, where I’ve partnered closely with Sales, Manufacturing, Finance, and Supply Chain to manage backlog health, demand execution, customer fulfillment, and revenue delivery.I’m known for people-first leadership, executive presence, and the ability to bring clarity during periods of transformation, restructuring, and change. I thrive in roles that require cross-functional influence, operational rigor, and thoughtful decision-making.Core strengths include:• Supply Chain Strategy & Execution• Demand, Backlog & Inventory Management• S & OP / IBP Alignment• Customer & Sales Operations Leadership• Organizational Design & Change Leadership• Executive Communication & Stakeholder Management
Experience
Director of Customer Service Operations
Jul 2022 — Present
Education
Southeastern Oklahoma State University
Bachelor of Science - BS, Clinical Psychology
1993 — 1997
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