Natalie Palmer
Change Manager and Implementation Lead @Price Forbes Re
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WORK HISTORY
Change Manager and Implementation Lead @Price Forbes Re
SKILLS
ABOUT NATALIE PALMER
Dynamic, people-driven leader with over 20 years insurance industry experience. Proven expertise in operational transformation, Policy admin system implementation (PAS) delivery, target operating models and supporting cross-functional teams to achieve excellent productivity that thrive in change. Excellent stakehoder management skills on and offshore. From launching automation initiatives that reduce processing time by 6 minutes per quote, to leading successful rollout of major systems like OpenTWINS, ICE, Novidea, I\'ve consistently delivered sustainable improvements across operational processes. Whether acting as a business SME, steering vendor relationships, or supporting rebrands and strategic integrations, I\'m known for turning complexity into clarity- and getting results.Recognised with CEO and leadership awards, I bring an ownership mindset, commitment to any role and always adhere to governance and regulatory frameworks and. With a collaborative approach that empowers teams and people and ensures lasting impact.
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