Natalie Nieves

M.B.A.

Role
Marketing Director at Php Agency, Inc
Location
Corona, CA, US
LinkedIn followers
500 followers
Advertising & MarketingView LinkedIn profile

About Natalie Nieves

I am a creative, action and solution driven individual with 10+ years experience in…

Experience

  1. Marketing Director

    Php Agency, Inc

    Feb 2016 — Present · Corona, CA, US

    Financial services. I lead and drive a team, motivate and retain individuals who are coach-able and provide coaching on customer service, leadership and sales. Train to improve customer retention.Conduct monthly audits and ensure operational standards, safety compliance and industry regulations are met.Deliver Outstanding Customer Service:Provide a welcoming and well-maintained environment to customers through your team and management.Address customer inquiries and concerns promptly in a professional manner. Grow and Maintain a Business. Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities and teaching other business skills and entrepreneurship. Communicate effectively with customers, colleagues and teams.

Skills

  • Payroll
  • Customer Experience
  • Powerpoint
  • Microsoft Excel
  • Customer Service
  • Microsoft Word
  • Team Leadership
  • Spanish
  • Outlook
  • Microsoft Office
  • Human Resources
  • Data Entry
  • Training
  • Esl
  • Time Management

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