Natalie MacKinnon

Customer Success Coordinator @Kinsmen Group

Glasgow City, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2025 — Present

Customer Success Coordinator @Kinsmen Group

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Glasgow, GB

As a Customer Success Coordinator at Kinsmen Group, I play a key role in strengthening our customer success function. My focus is on developing and implementing processes, tools, and systems that enhance the customer experience, drive engagement, and support account growth. I work closely with cross-functional teams to ensure smooth onboarding, consistent communication, and successful renewals—helping our clients get the most value from our solutions. Additionally, I plan and coordinate VIP customer events to strengthen relationships and ensure our clients feel valued and engaged.

EDUCATION

2016 — 2020

University of Strathclyde

Bachelor of Arts - BA (Hons)

ABOUT NATALIE MACKINNON

Helping pharmaceutical, distillery, and food & beverage organisations modernise the way…

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