Natalie Killian

About Natalie Killian

I am a Scaled Insights Program Manager dedicated to transforming complex datasets into scalable products that drive global business growth. With 8+ years of experience at the intersection of SaaS Product Analytics and Sales Strategy, I specialize in building roadmaps that empower teams to unlock true customer value.My expertise lies in building \"insights-as-a-product.\" While I have a deep track record of enabling sales teams, I look beyond field intervention to strategically drive impact across the entire customer journey. Over the past year, I have partnered closely with Customer Experience teams to embed data-driven metrics within D2C campaigns and automated marketing and support channels. By moving insights \"upstream,\" I ensure high-value, actionable intelligence reaches the customer at the perfect moment in their lifecycle—with or without a direct sales touchpoint.Operating with a global lens, I recognize that success requires a localized approach to meet the unique needs of diverse markets. As a Vertical Lead, I serve as a champion for my segment, often advocating for smaller verticals by highlighting shared priorities and surfacing untapped growth opportunities.As a disciplined Program Manager, I bridge the gap between technical data and business execution. I synthesize inputs from my Sales Ops, Customer Success Ops, and Market Research partners to architect comprehensive and strategic roadmaps. I combine deep technical expertise in SQL, Python, and Tableau with a proven ability to influence senior stakeholders across Product, Marketing, and Data Science, turning raw data into a global narrative for success.

Experience

1. Program Manager - Scaled Insights & Analytics

   Linkedin

   Jul 2023 — Present · New York, NY, US

Education

• EHU

  Bachelor of Business Administration - BBA, Spanish & International Business

  2016

• California Polytechnic State University-San Luis Obispo

  Bachelor of Business Administration (B.S.), Management Information Systems

  2013 — 2017

Skills

• Microsoft Excel
• Teamwork
• Microsoft Office
• Statistics
• Fundraising
• Tutoring
• Social Skills
• Community Outreach
• Event Planning
• Event Management
• Office Administration
• Experience Working with Children
• Teaching
• Volunteer Management
• Volunteering
• Powerpoint
• Leadership
• Customer Service
• Public Speaking
• Microsoft Powerpoint
• Microsoft Word
• Social Media
• Time Management
• Project Management
• Software Development Life Cycle (Sdlc)
• Team Leadership
• IT Audit
• Business Process Improvement
• Internal Audit
• Ssae 16
• Service Organization Controls Report
• Sql
• Python
• Visual Basic for Applications (Vba)
• Microsoft Access
• Html
• Microsoft Sql Server
• Workday
• Blackline
• Tableau