Natalie J.

About Natalie J.

I\'m a healthcare operations leader with a passion for building safer, more resilient systems through strategic governance and risk management. With a background in logistics and quality oversight, I specialize in aligning patient safety initiatives with organizational goals. I\'ve led cross-functional teams through policy redesigns, incident reporting improvements, and accreditation readiness projects, focusing on transparency, collaboration, and measurable outcomes. Currently pursuing a dual Master\'s in Business Management and Healthcare Management. While also pursuing CPHRM certification and actively engaged in professional development with ACHE-North Texas and IHI, I\'m committed to continuous learning and ethical leadership in healthcare. Let’s connect if you’re passionate about transforming healthcare through safety, quality, and governance. Expertise in: Healthcare governance and compliance | Risk Assessment and mitigation | Regulatory Adherence | Operational Strategy Leadership in: Policy Development | Training & Education | Relationship Management | Ethical Operations Operational Excellence in: Workflow Optimization | Data Analysis | Financial Management | Complex Problem Solving | Lean Six Sigma Green Belt

Experience

1. Operations Manager

   Ulta Beauty

   Sep 2019 — Present

   Ulta Beauty Distribution Center – Dallas, TX Operations Manager · September 2019 – PresentDirected daily operations of a sq. ft. distribution center with 80+ team members, driving inventory accuracy, optimizing workflows, and meeting 95% of performance targets while reducing operational costs by 15%.Spearheaded initiatives to elevate service quality, reinforce safety protocols, and ensure compliance—boosting operational efficiency and risk mitigation across departments.Led a comprehensive policy refresh initiative to align operational protocols with OSHA Standards, resulting in zero safety citations during audit.Executed an incident reporting optimization project that increased reporting rates by 40% and cut investigation timelines by 25%, strengthening organizational responsiveness.Presented risk metrics and real-time safety dashboards to governance committees, influencing strategic decisions and embedding a culture of accountability.Partnered with senior leadership to drive financial performance and elevate regulatory compliance by 20%, integrating operational strategy across business units.Championed a servant leadership model that prioritized associate well-being, strengthened team cohesion, and cultivated a values-driven, high-performance culture.

Education

• Texas Woman's University

  Master of Business Administration - MBA

  2025

• University of Arizona Global Campus

  Bachelor of Arts (B.A.)