Natalie Hadfield

Customer Relations Manager @Bespoke It Software

Truro, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2015 — Present

Customer Relations Manager @Bespoke It Software

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Truro, GB

B Spoke IT Solutions provide IT support and a wide range of bespoke software solutions to fit any requirements.The team are all from commercial backgrounds having owned and ran large businesses heavily reliant on IT and software development. We understand that any computer or server downtime is lost revenue and also frustrating for all involved. Our aim is to ensure each business is 100% functional at all times with the right infrastructure in place to meet your company’s needs and support growth. We specialise in developing software to automate labour intensive administration jobs from simple applications such as post archiving to fully functional Client relationship management programs.We also support and install the MaxContact dialler. This is a state of the art contact center management system perfect for any outbound/ blended office who require a dialler. MaxContact ensures productivity increases while your compliance is under control with the help of set dropped call rates, call monitoring and audit facility\'s.

SKILLS

Business StrategyRelationship ManagementOutsourcingAccount ManagementManagementBankingTeam ManagementProcess ImprovementCustomer Relationship Management (Crm)Team LeadershipBusiness DevelopmentCall CentersPerformance ManagementFinancial ServicesCrmOperations ManagementCustomer SatisfactionNew Business DevelopmentBusiness Relationship ManagementBusiness Process ImprovementCustomer Experience

ABOUT NATALIE HADFIELD

Client Relationship Manager at Bspoke IT

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Natalie Hadfield — Customer Relations Manager at Bespoke It Software in Truro, GB | Unifers