Natalie Gerber
Senior Customer Success Manager @ TSIA | Service Quality, Written Communication
- Role
- Senior Customer Success Manager at TSIA
- Location
- Santa Ana, CA, US
- LinkedIn followers
- 500 followers
About Natalie Gerber
With a Bachelor of Arts in Political Science and Government from the University of California, Riverside, I currently serve as a Senior Customer Success Manager at TSIA, where I bring my expertise in service quality and business-to-business (B2B) processes to enhance member engagement. My role involves fostering meaningful relationships and delivering impactful solutions to meet the diverse needs of our members. Having progressed through multiple roles at TSIA, including Member Success Manager and Senior Member Success Coordinator, I have developed a strong foundation in written communication and client-focused service. My multilingual capabilities in French further complement my ability to connect with a diverse clientele, reflecting my dedication to driving member success and upholding TSIA\'s commitment to service excellence.
Experience
Senior Customer Success Manager
Aug 2025 — Present
Education
University of California, Riverside
Bachelor of Arts - BA, Political Science and Government
2014 — 2019
Newport Harbor High School
High School Diploma
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