Natalie Degerstrom

About Natalie Degerstrom

With over 10 years of professional experience, I thrive in dynamic roles that blend inside sales, client relationship management, and operational efficiency. Currently at C&L Aviation Group, I contribute to the seamless sale and distribution of aviation parts worldwide by collaborating with customers and cross-functional teams across sales, accounting, and logistics. Passionate about providing accurate and timely solutions, I am committed to ensuring customer satisfaction and driving revenue growth in alignment with the team’s goals.

Experience

1. Inside Sales

   C&L Aviation Group

   Jan 2026 — Present · Bangor, ME, US

   Support inside sales operations for a global aviation parts distributor, partnering with customers, sales, accounting, and logistics teams to ensure accurate quoting, order processing, and on-time delivery. Serve as a key point of contact for customers while contributing to revenue growth and quarterly sales targets.Key Responsibilities & ContributionsManage relationships with new and existing domestic and international customers, responding to inquiries with a strong focus on service and accuracyPrepare and process customer quotes within internal operating systems and deliver pricing and product information in a timely mannerEnter and manage customer purchase orders, ensuring accuracy and compliance with internal processesCoordinate payment terms and order requirements with accounting and finance teamsCollaborate with shipping and logistics to ensure orders are fulfilled and delivered efficientlySupport order tracking, returns, and issue resolution to maintain high customer satisfactionContribute to quarterly sales goals through effective order management and customer supportProvide administrative and operational support to the sales team as neededSkills HighlightedInside Sales Support • Customer Relationship Management • Order Processing • Quoting & Pricing • Cross-Functional Collaboration • Logistics Coordination • Aviation Industry Operations •

Education

• University of Maine

  BA, Technical Theater

  2002 — 2005

• University of Maine

  MEd, Student Development in Higher Education

  2006 — 2008

• University of Southern Maine

  Certificate, Project Management

  2017 — 2017

Skills

• Teaching
• Nonprofits
• Academic Advising
• Training
• Volunteer Management
• Event Planning
• Student Affairs
• Interpersonal Communication
• Facilitation
• Non-Profits
• Community Outreach
• Program Development
• Management
• Higher Education
• Residence Life
• Student Development