Natalie Chorro
Benefits Specialist @ Businesssolver
- Role
- Client Services Benefits Specialist at Businessolver
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Natalie Chorro
Possesses sharp skills in handling and providing operational expertise and education on…
Experience
Client Services Benefits Specialist
Jul 2025 — Present · Dallas, TX, US
Ensure positive client experiences through high quality service and communication.• Respond to inquiries from clients and internal partners within expected time frames, providing regular updates to the client through resolution.• Complete risk mitigation reporting including audits, team activity and case manager reporting.• Manage client deliverables, track progress and complete assigned work through company planning tools.• Maintain accountability for inbound and outbound files.• Maintain carrier and client SFTP setup and completion of updates as needed.• Daily review of incoming data files, and carrier discrepancy reporting.• Execution of client specific process and procedure.• Function as the primary point of communication for our Carrier partners.• Working with Carriers on ongoing file updates and requests.• Communicate updates to Client Services and technical partners as required.• Identify root cause of any systemic issues.
Education
Florida International University
Bachelor's degree, Health Services Administration
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