Natalie Chan
Product Operations Analyst, The Craneware Group
- Role
- Product Operations Analyst at The Craneware Group
- Location
- Santa Cruz, CA, US
- LinkedIn followers
- 500 followers
Experience
Product Operations Analyst
May 2022 — Present
Managed cross-functional projects to optimize business processes, mediating conflicting interests, generating project plans, and monitoring project tasks. Led routine release planning meetings for seven products, facilitating collaboration between stakeholders to develop a multichannel communications plan for each release. Developed and published educational release collateral, writing, editing, and distributing assets for customers and internal teams. Cleaned, analyzed, and presented product usage reports to department leads, informing product marketing and client engagement strategy.
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