Natalie Bird

Service Delivery Manager @Connect44

Salisbury, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2020 — Present

Service Delivery Manager @Connect44

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EDUCATION

N/A

The University of Bolton

Sound Engineering & Design BSc

1996 — 1998

Bracknell & Wokingham College

Media and Marketing Communication

SKILLS

Customer Loyalty ManagementLoyalty ProgramsAccount ManagementSalesCustomer SatisfactionManagementTeam BuildingSolution SellingOperations ManagementCustomer RetentionCustomer ServiceLoyalty AnalyticsCustomer Relationship Management (Crm)TelecommunicationsCrm

ABOUT NATALIE BIRD

I am an experienced Service and Account Manager with a strong track record in building customer relationships and retaining key accounts in competitive markets. My key competencies include:* Leadership & Development * Telecommunications, Cloud Infrastructure, Cloud Platform & Cloud Application* Customer & Acquisition Strategies & Implementation* Program Development, Launch and Scale* Security Services* Product Development/LaunchI have a proven track record in managing enterprise accounts and driving productivity and efficiency, whilst ensuring the highest levels of service delivery are achieved. I enjoy coaching and motivating teams to achieve the ‘unthinkable’ and have a strong service ethic, which I have instilled throughout my career, enabling teams to deliver beyond expectations and ultimately achieve objectives.

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Natalie Bird — Service Delivery Manager at Connect44 in Salisbury, GB | Unifers