Natalie Small
Business Advisory Specialist @埃森哲
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WORK HISTORY
Business Advisory Specialist @埃森哲
US
Deliver strategic business insight, aid decision-making to maximize client operation and discover opportunities to grow revenue to reduce costs. Recommend and implement improvements to client business functions such as demand forecasting an inventory optimization. Reduced approval time to 1 hour from 5 days, and increased data accuracy by 60%
EDUCATION
City University of New York-Brooklyn College
Bachelor of Science - BS
NYU Tandon School of Engineering
Master of Science - MS
ABOUT NATALIE SMALL
I have acquired significant experience in project management, handling client relations and working in cross-functional teams. I am passionate about ensuring there is a foundation for continuous improvement, incorporating internal and external feedback; and utilizing technology solutions and enhancements to support key objectives. My ability to learn new concepts quickly along with excellent time management and task prioritization capabilities allows me to drive customer centric efficiencies. I also built strong relationships with vendors to establish business continuity plans across multiple teams to minimize and prevent customer impacts. I excel in implementing innovative processes/procedures to close gaps and areas of opportunities to improve customer experience and operational excellence. SKILLS:Customer RelationsClient ImplementationStrategy and PlanningResult DrivenDetailed OrientatedTeam Building and CoachingTraining and DevelopmentProblem Solving and Root Cause AnalysisDatabase AdministrationReporting and Data AnalysisProcess ImprovementAutomation - RPA (Robotic Process Automation)Creating Processes and Procedures
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