Natalia Souza Johnson

Sr Manager - Digital Strategy & Business Development @CVS Health

Boston, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2019 — Present

Sr Manager - Digital Strategy & Business Development @CVS Health

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As a Sr. Manager of Strategy and Digital Business Development I develop strategies and manage specific omnichannel activations to achieve a best in class consumer experience across channels and supports the market readiness and adoption strategies for multiple omnichannel programs. I engaged across all phases of new product development and managements with particular emphasis on business case development, program creation, solution ideation, design, testing and driving continuous improvement. In this role, I am a key contributor to help facilitate the execution of pilot programs and/or legacy product/service offerings. I provide insight to determine the future-state consumer experience, lead requirements development with a diverse team, obtain agreement on important decisions, deliver the capability market and determine and monitor success. I collaborate with many functions including E-Commerce, Retail teams, Marketing, Customer Service, Product Management, Supply Chain, IT and Enterprise stakeholders.

EDUCATION

2005 — 2009

Gordon College

BA, International Business, Mathematics

SKILLS

Process AnalysisMerchandise Lifecycle Management (Mlm)SqlTraining Manual DeliveryErpProject Lifecycle ManagementBudget ManagementEnterprise Resource Planning (Erp)Software ImplementationProject Scope DevelopmentPlm & Mlm SolutionsSoftware ImplementationsSaasRequirements AnalysisResource ManagementUser Acceptance TestingRisk MitigationInter-Departmental CollaborationSoftware Application DemosStakeholder ManagementImplementation ConsultingBusiness ProcessProject DeliveryWorkflow PlanningIntegrationProduct Lifecycle ManagementProject PlanningInter-Department CollaborationsSupply Chain Management SolutionsSoftware Project ManagementBusiness Process ImprovementExecutive-Level PresentationsBusiness AnalysisEnterprise SoftwareTestingRequirements GatheringConsultative Client ApproachProcess ReengineeringProject CoordinationSoftware as a Service (Saas)

ABOUT NATALIA SOUZA JOHNSON

OVERVIEW: Throughout my career, I have had the opportunity to work with Fortune…

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Natalia Souza Johnson — Sr Manager - Digital Strategy & Business Development at CVS Health in Boston, MA, US | Unifers