Natalia Gallegos

Sales Team Lead at Ritchie Bros Financial Services @RB Global Inc.

Burnaby, BC, CA

Lead and coach a team of 15+ Account Managers, driving monthly, quarterly, and annual performance while fostering a culture of accountability and growth. Recipient of 2022 Excellence Club Award. Lead by example through execution of core metrics, consistently ranking in the top 15% for approval rates and top 10% for insurance attachment among Team Leads and peers at my revenue level. Partner with credit, operations, and auction teams to resolve client escalations, accelerate funding timelines, and streamline workflows, improving the client experience. Train and mentor new Account Managers, overseeing onboarding and career development with a 100% promotion rate for new hires under my leadership. Serve as primary liaison with regional auction partners, ensuring effective communication and collaboration to support financing adoption, faster payment collection, and stronger client relationships.