Natalia Rybakowska Cits

Implementation Consultant @FIS

London, GB

FIS delivers banking and payments technologies and provides financial institution core processing, and card issuer and transaction processing services. Working for a leading software house specialising in debit and prepaid card payment processing.Working within the Implementation Team to deliver projects on time, within budget and to required quality standards.Jointly responsible with other team members for system installation/configuration, project testing, customer testing and support, process improvements (including scripting), and documentation.Working at times within a team but mostly autonomously without direct involvement of others.Capable of liaising directly with customers.Working with the rest of the team, sharing work as and when required.Working closely with the Project Managers as they assign work.Managing my own time as a resource to prioritise and plan work activities.Understand customer requirements and working to tailor systems to those requirements.Set up new customer systems on UNIX.Install and configuring the payments system (back-end UNIX and front-end web).Data analysis and investigative, if necessary.Liaise with third party suppliers to implement subcontracted services.Perform customer testing based on their requirements.Perform analysis and resolution of issues raised by customers in testing/pilot.Investigating reported issues to identify root cause and provide solution.Using alternative approaches to diagnose issues by elimination.UNIX/Linux command line (User level), SQL, Visa Simulator (Transactions Testing), 3DS Merchant tool testing.Working in the banking technology sector in a client facing role.Strong analytical and conceptual skills.Detailed software testing and support with a strong focus on quality.

Thames Valley University

ESOL

High School (Math and IT), Poland

4 A Levels

The Open University

BSc (Hons) Computing & IT and Business