Natalia Hlianko
Program Coordinator @Adei Institute Of Technology
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WORK HISTORY
Program Coordinator @Adei Institute Of Technology
San Francisco, CA, US
Designed and developed a comprehensive system that enhances student engagement, facilitates registration, streamlines communications, manages assessments, analyzes results, and improves educational organization and management- Worked closely with product owners and development teams to analyze business requirements, identify and document opportunities for business process improvement, and created business requirements for automating Foundation business processes. This involved conducting business process mapping and creating service blueprints, customer journeys, and user stories- Drafted and oversaw the program\'s policies and procedures documentation while also managing the program management documents, such as the program plan, schedule, and scope statement, as directed by the program manager- Monitored program progress and provided assistance to program managers and team members to ensure the completion of program tasks in a timely manner- Created program status reports for program managers and stakeholders, and assisted with the resource scheduling of the project- Communicated pertinent information between department instructors, mentors, and students.
EDUCATION
Donetsk National Technical University
Bachelor of Science - BS, Computer Science
ABOUT NATALIA HLIANKO
Successful senior business and systems analyst with 15 years of business and system analysis experience. Highly analytical and performance-oriented with focus on understanding of business stakeholders needs and goals and designing a solution to meet those expectations. I am a liaison between business stakeholders and a project team, so, I work in a close cooperation with the development and testing teams. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes and increase customer satisfaction. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
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