Natália Brunetta

Sea Logistics Operational Care Specialist @Kuehne+Nagel

Atlanta, GA, US

Analysis of import documentation (BL, Invoice and Packing List).Coordination of shipment from origin until the final destination and also monitoring ofcustoms clearance process carried out by the broker;• Meeting with customer to improve the procedures and also call weekly to inform theupdate of the hot shipments.• Analysis of invoices related to freight, storage service, demurrage and port expenses.• Data update into the KN system.• Meeting with Sales team to improve the procedures and customersatisfaction•Provided exceptional customer service, resolving issues and ensuring client satisfactionthroughout the shipping process.

Universidade de São Paulo

Postgraduate of Logistic Business, Fundação Vanzolini

Centro Universitário FIEO

Bachelor's degree, International Business/Trade/Commerce

Global Training Center

EAR Awareness

Ibmec

Project Management update course, Project Management

Global Training Center

Importing Procedures