Natalia Brandafi

About Natalia Brandafi

COLLABORATING WITH INDUSTRY PARTNERS AND MULTINATIONAL CLIENTS TO DRIVE GROWTH AND EXPANSIONI am a results-driven Operations Executive with a strong track record of success in senior leadership roles across international small parcel and freight shipping, distribution centers, order fulfillment, product development, and end-to-end supply chain management.Over the course of my career, I’ve led the launch and growth of new business ventures, directed high-performing cross-functional teams, developed digital logistics solutions, managed multi-site operations, and expanded market presence in competitive global environments.I bring deep expertise in engaging and supporting cross-cultural clients and stakeholders across global logistics, operations, and business development initiatives.Recognized as a trusted strategic partner, I offer leadership and insight across all levels of international logistics, warehousing, and 3PL business models.Specialties include: Delivering Growth | New Service Launch | Digital Strategy | Market Entry | Business Transitions | Entrepreneur | Lifelong Learner | Difference Maker | Clear Communicator | Strategic Planning | Global Supply Chain | Logistics | Operations | P&L | Budgeting | Regulatory Compliance | Continuous Process Improvement | Go-To-Market Strategies | Data Analytics | Performance Analytics | Marketing | Ecommerce | Inventory | Cost Controls || Multimodal Transportation | New Business Development |

Experience

1. Vice President of Operations

   Global Forwarding Enterprises

   Dec 2024 — Present · NJ, US

   As VP of Operations at Global Forwarding Enterprises, I’ve led strategic initiatives that have driven operational efficiency, enhanced customer satisfaction.Transportation Management: Lead domestic LTL, FTL, and parcel shipping operations, including carrier sourcing, relationship management, and contract rate negotiations.CRM Implementation: Spearheaded the successful rollout of an AI-powered Customer Relationship Management (CRM) system, enabling seamless, timely, and more personalized customer support. The result: faster response times and increased customer retention.Account Retention Strategy: Developed and executed a comprehensive account retention strategy that improved client loyalty, reduced churn, and increased recurring revenue.Operational Restructuring: Reorganized internal operations and team workflows to foster cross-functional collaboration and accountability—leading to measurable improvements in team productivity and service delivery.

Education

• Chernivci National 'Juriy Fedkovyc' University

  MA, Foreign Languages (German and English)

  1987 — 1992

• Harvard Business School

  Executive Education

  2017 — 2017

• Seton Hall University

  MBA, Supply Chain Management

  2009 — 2011

Skills

• Business Planning
• Operations Management
• Procurement
• Leadership
• Supply Chain Management
• Customer Relationship Management (Crm)
• Public Speaking
• Strategy
• Ecommerce Fulfillment
• Sales
• Team Leadership
• Erp
• Social Media
• Account Management
• Cross Border Ecommerce
• Management
• Team Building
• Sales Management
• Supply Chain
• Warehousing
• Inventory Management
• Ecommerce
• Multichannel Shipping
• Contract Negotiation
• Project Management
• Business Development
• Negotiation
• Logistics Management
• Strategic Planning
• Logistics
• New Business Development
• Business Strategy
• Order Fulfillment
• Forecasting
• Contract Management