Natalia Almeida dos Santos

Air & Ocean Operations and Pricing Specialist @KBX Logistics

Miami, FL, US

Handling end-to-end ocean and air shipments for both imports and exports, ensuring smooth coordination, compliance with regulations, on-time delivery, and proactively handling issues to mitigate risks and maintain service quality- Inside Sales and Pricing Leader: providing strategic support to the team, fostering relationships with suppliers, updating systems with valid rates, and generating data-driven sales reports to guide decision-making- Super user of Magaya and Gamasuite plataforms: acting as point of contact with developers, facilitating system enhancements, and providing internal support to ensure optimal platform utilization- Mapping processes to identify improvement and optimization opportunities, proposing key performance indicators (KPIs), and developing Standard Operating Procedures (SOPs) to enhance operational efficiency and standardization.

MBA USP/Esalq

Master of Business Administration - MBA

Centro Universitário FIEO

Bacharelado em Administração, Administração de Empresas