Natalie Johal

Associate Director, People & Operations

Role
Associate Director of People & Operations at Edtrust-West
Location
Oakland, CA, US
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Natalie Johal

Impactful People leader with 11 years in mission-driven organizations and 6+ years leading and advising on HR strategy, employee relations, talent management, and organizational change. Trusted partner to executive leadership, with deep experience coaching managers, strengthening culture and engagement, ensuring California compliance, and building equitable, people-centered systems that support long-term organizational effectiveness.

Experience

  1. Associate Director of People & Operations

    Edtrust-West

    Jul 2023 — Present · Oakland, CA, US

    Expanded People Operations function by 300 % by building scalable systems for professional development, culture initiatives, institutional knowledge management, and end-to-end employee lifecycle processes.Partnered with executives to design and operationalize a 5-Year People Strategy, aligning people systems with organizational goals and ensuring measurable progress toward KPIs.Accelerated new hire ramp-up time by 100% through a strategic onboarding program that integrates a consistent and streamlined experience, personalization for role-specific success, and people manager skill development.Implemented a comprehensive staff engagement survey program, using analytics to inform leadership development, employee lifecycle strategy, and culture focus areas.Boosted People Team efficiency by implementing Asana for project management, leveraging AI tools, developing SOPs, and embedding repeatable workflows to support an increase of staff capacity.

Education

  • University of San Francisco School of Management

    Master of Public Administration - MPA

    2017 — 2019

  • San Francisco State University

    Certificate , Nonprofit Management

  • University of California, Berkeley

    Bachelor of Arts (BA), English Language and Literature, General

    2008 — 2010

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