Bilal Nassar
Project Delivery Manager @Challengeu
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WORK HISTORY
Project Delivery Manager @Challengeu
Montreal, QC, CA
Responsable de la préparation et de la coordination des travaux en vue d’un audit de sécurité réalisé par le ministère de l’Éducation du Québec.• Mise en œuvre et accompagnement de la migration des projets réalisés en mode Agile vers l’outil JIRA.• Mise en place de pratiques de qualité, de traçabilité et de documentation requises pour un audit gouvernemental.• Coaching et accompagnement d’une équipe de développement dans l’application des pratiques Agile.
EDUCATION
Royal Military College of Canada/Collège militaire royal du Canada
Bachelor
ABOUT BILAL NASSAR
PROFILEAccomplished and results-driven Software Development Director with 20+ years’ experience leading software engineering teams and driving technology strategy for large-scale, high-impact projects. Proven track record of delivering complex software solutions, optimizing development processes, and leading cross-functional teams to meet business objectives in fast-paced environments. Adept at aligning technical strategy with company vision, fostering innovation, and enhancing product performance while ensuring best practices in software development, customer engagement, and quality assurance. Strong people manager and communicator, inspiring teams to achieve both operational and strategic objectives. Adept at handling customer escalations, de-escalating issues with irate clients, and rebuilding trust to drive long-term relationships and customer satisfaction. SKILLS & ABILITIES• Experience leading engineering team developing software, collaborating with security, DevOps, performance, architecture, UX, globalization SMEs• Extensive experience in the development and management of SaaS products.• Proficiency in developing Artificial Intelligence (AI) and Machine Learning (ML) functionality• Strong aptitude for coaching and mentoring• Design of strategic plans, development and monitoring of key performance indicators (KPIs).• French and English (spoken and written)• Strong expertise in project and change management.• Good listener with a solutions-oriented approach.• Ability to simplify complex technical topics for executives, leaders and teams.• Strong organizational and planning skills• Proven ability in process management and optimization.• Establishment and adherence to budgetsTECHNICAL PORTFOLIOAWS, GCP, ChatGPT, Google AI, Java, CSS, JSON, C/C++, ADA, Assembler, Node.js.NET, XML, HTML, Javascript, REST, Perl, HTML, Python, shell scripting, Spring, Angular, React, putty, Windows, Solaris, Unix, Linux, MacOS, Android, iOS, JIRA, Confluence, Splunk, Datadog, Dynatrace, AccuRev, Stash, Github, GitLab, Code Collaborator, Emma, Jenkins, Microsoft Office Suite (Project, Word, Excel, PowerPoint, Visio, Teams), VMWare, HP ALM, VersionOne, Subversion, Eclipse, CVS, RCS, SharePoint, ServiceNow, Jenkins, Docker, Kubernetes, Bitbucket, SQL Server, Oracle, Postgres, MongoDB, Cassandra, Selenium, REST Assured, HP QTP/UFT, SoapUI, Junit, SilkTest, JAWS, AXE
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