Nasim Ahmed
IT Business Support Analyst @Lancashire Insurance Group
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WORK HISTORY
IT Business Support Analyst @Lancashire Insurance Group
City Of London, GB
ABOUT NASIM AHMED
Experienced and adaptable Desktop Support Engineer with a strong foundation in technical support, process improvement, and project management. Proficient in managing a wide range of technologies, including Microsoft 365, Azure, SSO, and IAM systems. Demonstrated ability to enhance user experience, streamline processes, and lead technical projects in dynamic environments. Committed to delivering exceptional support, fostering collaboration, and driving continuous improvement in tech operations. Passionate about empowering users and maintaining a secure, efficient IT infrastructure.
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