Nasib Mahmud
Customer Service Representative @Riseup Labs
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WORK HISTORY
Customer Service Representative @Riseup Labs
Uttara, BD
Handle high-volume inbound calls and digital chats, addressing customer inquiries and complaints efficiently to ensure satisfaction.Troubleshoot and resolve customer issues, delivering timely solutions aligned with service standards.Provide accurate information and updates, enhancing customer understanding and experience.Log and document complaints for resolution, following company protocols for effective issue tracking.Maintain exceptional call quality, consistently meeting organizational standards for customer service excellence.
EDUCATION
Lovely Professional University
Bachelor's degree, Chemical Engineering
Carmichael College Rangpur
HSC, Science
Internshala Trainings
Digital Marketing Expert, Digital Marketing
Udemy Alumni
Diploma of Education, Digital Marketing
Learning and Earning Development Project
Freelancing , Digital Marketing
ABOUT NASIB MAHMUD
A creative and quick thinking individual with a bent towards communicating and building a…
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