Naser Rahman

Quality Assurance Analyst @Quartech

Vancouver, BC, CA

Developed and executed detailed test cases and test plans for both UI and backend functionalities.• Conducted functional, regression, and integration testing to ensure software quality and reliability.• Utilized JIRA and Confluence for test case management, bug tracking, and project documentation.• Collaborated closely with development teams to identify and resolve defects promptly.• Contributed to improving testing processes and methodologies, resulting in more efficient testing cycles.• Tailored demonstrations to highlight key aspects of the software\'s performance and usability based on client needs.• Received positive feedback for clear and effective communication during client presentations.• Acted as a bridge between development teams and clients, translating technical details into accessible information during demonstrations.• Led UAT efforts for multiple projects, coordinating with stakeholders to define acceptance criteria and test scenarios.• Facilitated UAT sessions with end-users to validate software functionality and ensure alignment with business requirements.• Managed defect reporting and resolution processes during UAT phases, ensuring issues were addressed promptly.• Documented UAT results and collaborated with development teams to prioritize and resolve identified issues.• Provided training and support to end-users during UAT, promoting user adoption and satisfaction.• Communicated UAT progress and findings effectively to project stakeholders, ensuring transparency and alignment with project timelines.• Contributed to improving UAT processes and methodologies, enhancing efficiency and effectiveness across projects.