Nas Samad

IT Systems Administrator & Core Operations Specialist @Awin Global

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2022 — Present

IT Systems Administrator & Core Operations Specialist @Awin Global

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London, GB

EDUCATION

2008 — 2010

West London Academy Sixth Form

Applied Double Award ICT A-Level

2014 — 2014

Just IT Training Ltd

Network Professional Programme

2010 — 2011

Zenos IT Academy

IT Apprenticeship

SKILLS

Windows 7Office 365MctsWindows Server 2003Customer ServiceTechnical SupportTeamworkMulti-Factor AuthenticationLaser PrintersCitrix RecieverInterpersonal CommunicationAudio Visual SupportWindows 8Hp Thin ClientsMicrosoft AzureAnalytical SkillsHp Easy ToolsSystem Center Configuration Manager and IntuneMicrosoft Exchange 2016Active DirectoryWindows ServerProblem SolvingComptia a+Windows Server 2008Microsoft ExchangeService Desk Plus Manage EngineHosted Microsoft ExchangeClonezillaMicrosoft OfficeRemote User SupportMcitp

ABOUT NAS SAMAD

I’m a well presented, responsible and articulate Internal IT professional with extensive experience of performing diagnostics and resolving customers’ technical problems/requests via telephone, e-mail and one to one. Having a proven track record of successfully finding the root causes of problems, resolving them, presenting a work around or escalating it to a specialist. I’m a problem solver who enjoys a challenge and can work well under pressure and who possesses strong customer service skills, good communication skills, robust team building skills and attention to detail.I am currently working at Awin global as an IT Systems Administrator.

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Nas Samad — IT Systems Administrator & Core Operations Specialist at Awin Global in London, GB | Unifers