Narvin

About Narvin

Driven by the relentless pursuit of knowledge and understanding the ins and outs of the IT industry. Through my acquired skills of customer satisfaction, team leadership and time management, I am striving to bring this level of service to the IT industry.I understand the meaning of starting at the bottom and being able to climb my way through the ladder. With this experience, it has taught me to pay attention to all details and all possible solutions when making an executive decision.

Experience

1. Digital Workplace Infrastructure

   Lidl US

   Mar 2019 — Present

   Provide 3rd tier support with Exchange 365, communicating between Microsoft Support and business needs• Utilize Powershell scripting to automate Exchange Administration • Created infrastructure for Microsoft Teams implementation for company wide migration from IBM Lotus Notes and created documentation and training for end-user adaptation • Proactively configure Exchange 365 and Azure Active Directory to meet security compliancy• Maintain Microsoft Licenses and features for over users and devices• Test and implement policies within Microsoft Advanced Threat Protection • Perform Daily task checks within International Azure Active Directory tenant such as B2B Domains marked for deletion and inactive Admin accounts • Create and manage group policies for Teams and OneDrive applications

Education

• Northern Virginia Community College

  Information Technology

  2014 — 2015

Skills

• Teamwork
• Team Management
• Vehicles
• Time Management
• Automobile
• Management
• Customer Service
• Profit
• Team Leadership
• Microsoft Office
• Sales
• Inventory Management
• Customer Satisfaction
• Payroll
• Leadership