Narmadha M.
Service Delivery Manager @ Tech Mahindra | Driving customer satisfaction and process optimization **My comments are personal and do not communicate the views of my employer.**
- Role
- Service Delivery Manager at Tech Mahindra
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Narmadha M.
Senior operations leader with 19+ years of progressive experience in global Digital…
Experience
Service Delivery Manager
Jun 2020 — Present · Chennai, IN
Education
Indian School of Business
General Management Programme
Anna University
Bachelor of Technology - BTech, Chemical Engineering Technology
Tech Mahindra
Women Leadership Program
Skills
- Team Management
- Business Process Improvement
- Transition Management
- Requirements Analysis
- Leadership
- Bpo
- Process Improvement
- Training
- Service Delivery
- Performance Management
- Crm
- Business Analysis
- Process Excellence
- Mis
- Employee Engagement
- Vendor Management
- Call Centers
- Management
- Sla
- Telecommunications
- Six Sigma
- Project Management
- Operations Management
- Outsourcing
- Offshoring
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