Narissa Course

Facilities Manager @Bns

City Of Bristol, GB

Managed day-to-day operations, maintenance, and compliance for a mixed-use portfolio of residential blocks, commercial buildings, and retail units.> Oversaw and successfully delivered numerous large capital projects including major refurbishments, building upgrades, and compliance-led works (e.g. fire safety, M&E systems).> Took ownership of underperforming or previously neglected projects, applying structure, control, and leadership to bring them to successful completion.> Coordinated and supervised contractors, service providers, and internal teams, ensuring high standards of workmanship and value for money.> Implemented and maintained planned preventive maintenance (PPM) schedules across the portfolio, significantly reducing reactive repairs and extending asset lifespan.> Ensured full compliance with health and safety regulations, risk assessments, and statutory inspections across all sites.> Developed strong stakeholder relationships, including leaseholders, tenants, commercial occupiers, and internal teams, providing responsive and professional service.> Managed budgets for both operational expenses and capital projects, delivering cost-effective solutions without compromising quality.