Narine Dokmajian M. S.
VP Section Head - Kyc and Compliance in Trade Services Department @Bank of China
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WORK HISTORY
VP Section Head - Kyc and Compliance in Trade Services Department @Bank of China
New York, NY, US
Develop and maintain internal guidance documents and operational procedures• Lead and manage the team as Section Head; conduct weekly meetings and prepare individual performance assessments• Report directly to the BSA Officer and Department Head, ensuring alignment with compliance and operational goals• Prepare and submit comprehensive reports—weekly, monthly, quarterly, and annually—on trade services products, KYC activities, and compliance metrics• Represent the department in meetings and conference calls related to KYC, compliance, sanctions, and trade products; provide approvals on behalf of the BSA Officer and Department Head as needed• Oversee daily KYC operations, including onboarding, periodic reviews, trigger events, and maintenance requests; provide guidance and approvals within the KYC system• Collaborate directly with Sanctions, AML Compliance, and Legal teams on KYC-related and trade service cases• Review and validate Customer Risk Ratings provide justification for ratings or request overrides with proper rationale• Escalate unusual or potentially suspicious activity to the Suspicious Activity Reporting Team and refer sanctions-related cases to the appropriate internal teams• Conduct Level 2 reviews of OFAC and name screening alerts: close cases with proper dispositions• Review and assess customer trade transactions to determine their nature and legitimacy• Develop and deliver training materials and quiz related to operational procedures and KYC for Trade Services staff• Resolve inquiries and address issues arising from QCU, MRI, OCC, and internal audit findings• Collaborate cross-functionally with internal departments on projects involving trade-related products• Lead the preparation, testing, and documentation of project deliverables including Business Requirement Documents, test scripts, and UAT• Successfully implemented two systems supporting transaction level monitoring and trade services workflow within the KYC framework
EDUCATION
Brooklyn College
Master's degree, Global Finance and Global Economy
Brooklyn College
Bachelor of Science, Business, Management and Finance
ABOUT NARINE DOKMAJIAN M. S.
I am an aspiring finance, management, business, and trade operations professional with over 9 years of experience at HSBC Bank and 7 years at Bank of China. Throughout my career, I have held diverse roles that have equipped me with the knowledge and skills needed to advance professionally. My most recent experience involves Trade Services, specifically in import and export product processes and documentation. I have also worked extensively with KYC and compliance processes, including customer onboarding, regulatory reviews, and trigger event assessments for Trade clients. Additionally, I have contributed to risk management and implemented solutions to improve operational controls and enhance compliance efficiency. In this role, I gained hands-on experience onboarding Core Trade and Supply Chain Finance products. I have developed strong expertise in Anti-Money Laundering (AML) and KYC controls for Trade Products and Commercial Clients, particularly in account remediation and ensuring adherence to internal compliance policies. Moreover, I have demonstrated excellent communication, project management, organizational, and team leadership skills while collaborating with both front and back-office teams.
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