Narinder Singh
Auditor at Kenstar | Building Kenstar for Service Excellence | Ex-Livpure (SAR Group) | Customer Satisfaction & Quality Expert 🚀
- Role
- Auditor at Kenstar
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
Auditor
Jan 2025 — Present · Gurugram, IN
As an Auditor in Customer Experience at Kenstar, My role involves evaluating and analyzing customer interactions, service processes, and feedback to ensure a high-quality customer experience. my responsibilities likely include-Identifying Gaps: Analyzing customer pain points to identify areas for improvement in the customer journey.Compliance Checks: Ensuring that service processes adhere to company standards and policies.Feedback Analysis: Reviewing customer feedback and complaints to derive actionable insights.Process Enhancement: Collaborating with teams to develop strategies for improving customer satisfaction.Reporting: Providing detailed audit reports and recommendations for enhancing the customer experience
Education
Mahatma Gandhi University
Bachelor of Arts - BA
2011 — 2015
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