Nargis Nargis C.

Sr. Customer Support Services Coordinator @ Johnson & Johnson

Role
Sr Customer Support Coordinator at Johnson & Johnson Innovative Medicine
Location
Edison, NJ, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Nargis Nargis C.

Order Management & SAP Specialist | Data-Driven Problem Solver | Customer-Centric ProfessionalWith over three years of experience in order management, SAP ERP systems, and cross-functional collaboration, I thrive in fast-paced environments where precision, efficiency, and customer satisfaction are key. I have a strong track record of managing complex order banks, resolving discrepancies, and ensuring seamless operations across supply chain, logistics, and customer service teams. What I Bring to the Table: Expertise in SAP ERP (G-ERP & N-ERP), Order Management, and EDI Processing Proficiency in Microsoft Excel (VLOOKUP, HLOOKUP, Pivot Tables) for data analysis & reporting Strong ability to collaborate across departments, including Demand Planning, Logistics, and IT A problem-solving mindset, ensuring accuracy in order processing and seamless customer experience Professional Journey: At HanesBrands Inc, I managed high-volume order banks, troubleshooting pricing, SKU, and shipment issues while enhancing efficiency through automated reports. At Reckitt Benckiser, I played a key role in processing sales orders, creating outbound deliveries (OBDs), and resolving order discrepancies. At Samsung Electronics America, I managed consumer electronics orders, ensuring smooth processing and timely fulfillment through SAP and Excel-based reporting.I am always looking for new opportunities to optimize processes, improve order fulfillment, and drive efficiency within supply chain and order management. If you\'re looking to connect with a professional who values accuracy, customer service, and innovation, let’s connect!

Experience

  1. Sr Customer Support Coordinator

    Johnson & Johnson Innovative Medicine

    Oct 2025 — Present · Somerset, NJ, US

Education

  • Rutgers University–New Brunswick

    Bachelor's degree, Sociology and Psychology

    2016 — 2020

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Nargis Nargis C. — Sr Customer Support Coordinator at Johnson & Johnson Innovative Medicine in Edison, NJ, US | Unifers