Naresh Sharma
\'vice President - Product Owner\' @Barclays UK
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WORK HISTORY
\'vice President - Product Owner\' @Barclays UK
Northampton, GB
Product Owner - Business Analysis - Pega BA (Business Architect)
EDUCATION
Shivaji University
Bachelor of Engineering (B.E.), Mechanical Engineering
ABOUT NARESH SHARMA
Overall 18 years of experience in various BPM tools working in Banking, cards and payments - 10 years of experience in Pega (Pega Smart Disputes & Customer Service)- CPBA -\'Certified Pega Lead Busienss Architect\' having hands on business analysis experience - Well versed with Pega 8.7 - Pega expess methodology, Pega App Studio, Pega - Agile workbench- Ability to effectively design micro-journeys in Pega, define case types, design case lifecycle- Experience of delivering quality product in a fast-paced Agile-Dev-Ops environment - Hands on experience in executing projects in Agile methodology (2 week Sprint - Poker planning)- Delivered transformation in Fraud Ops, Customer servicing, Contact Centre & Digital space- Creative & flexible in identifying solutions to resolve business problems in a demanding environment- Excellent interpersonal and relationship building skills - Ability to have an E2E perspective of decisions & anticipating issues/risks- Worked on large scale programs & product implementations with complex integrations - Skilled in stakeholder management, JIRA dashboard, RAIDs & RAG reporting to exec stakeholders- Budget forecast & team capacity management in dynamic environment- Worked as Scrum Master & Program Test Manager in previous roles
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