Naresh Shidruk

Debit Cards and Credit Cards Operations - Process improvement, Projects & Automation

Role: Senior Manager at HDFC Bank
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Naresh Shidruk

Experienced and driven Banking professional with a successful track record spanning 16…

Experience

Senior Manager
HDFC Bank
Jun 2020 — Present · Mumbai, IN
Reviewing Internal Process and Implementing System/Process improvement for Better Customer Experience. • Co-ordinating with the Product & BTG by initiating the concept Note for Process Automation to remove manual intervention, Enhance productivity and Risk Mitigation. • Responsible for Project life Cycle for Testing and UAT.• Collaborating with Product and BTG for Timely Delivery and Production Movement of Project.• Co-ordinate with Product for new card Set up and Maintenance in surround system like- DCMS/Flexcube and Base24 application• Preparing Daily and Monthly Dashboard wrt. Ongoing Projects Status, Cash back Redemption, Reward Expiry etc. and publish to Debit cards Product and Senior Management.• Responsible for Authorization of Processing Files as authorizer for Departmental various Processes.• Solving Mails Queries & Escalations raised by Branches, Product, QIG, MD Desk, GRC and Phone Banking

Education

Sikkim Manipal University
Master of Business Administration (M.B.A.), Banking Managment
2012 — 2014

Skills

Back Office
Visionplus
Customer Relationship Management (Crm)
Finacle
Dcms
Retail Banking
Microsoft Word
Debit Cards
Microsoft Excel
Powerpoint
Lotus Notes
Settlement
Mis
Credit Cards
Finware
Transaction Processing
Ctl
Payments
Thunderbird
Fcrm
Base 24
Cards Operations

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@hdfc.bank.in
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

Unlock verified contacts

Free to start · No credit card required

Current company

HDFC Bank

Banking · 216K employees · Mumbai, Maharashtra, India

HDFC Bank is India's largest private sector bank, offering a comprehensive range of financial products and services to our customer base of over 92 million. Our extensive distribution network of 8,919 branches and 21,031 ATMs across 3,836 cities and towns as of August 2024, reaches every corner of the country, making us accessible to millions. Promoted by Housing Development Finance Corporation (HDFC), India's leading housing finance company, HDFC Bank began operations in 1995 with a simple mission: to be a "World-class Indian Bank". With a single-minded focus on product leadership, customer focus and operational excellence, we have emerged as a leading player in all our business segments. We cater to individuals and businesses, offering a full range of innovative banking solutions including loans, payments, and wealth management. Our business solutions empower companies of all sizes, from MSMEs to large corporations, helping them grow with tailored banking services and financial tools. In 2023, the Bank merged with HDFC Ltd, combining our robust banking services with HDFC Ltd's legacy of leadership in housing finance. This merger enhances our ability to offer home loans and other financial services, ensuring seamless access for customers across urban and rural areas. As a socially responsible corporate citizen, we believe in banking with a purpose. Through our CSR initiative, Parivartan, we actively work to drive positive change across education, healthcare, skills training, and sustainable livelihoods impacting over 10 crore lives across the country. Our commitment to community impact is as strong as our dedication to delivering value to our stakeholders. As we expand, we continue to stay at the forefront of innovation, offering seamless digital banking experiences to enhance the lives of our customers. HDFC Bank prioritises the security of its systems and remains committed to maintaining the confidentiality of its customers' data. As a precaution

hdfc.bank.in

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

About Naresh Shidruk

Experience

Senior Manager

Education

Sikkim Manipal University

Skills

Find verified contacts for anyone on LinkedIn