Naresh Joshi
Customer Relationship Management Specialist @Policybazaar for Business
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WORK HISTORY
Customer Relationship Management Specialist @Policybazaar for Business
IN
Client management
EDUCATION
Kautilya Institute of Technology & Engineering
B.Tech(Mechanical Engineer), Mechanical Engineering
RPVV, Vasant kunj,New Delhi
Senior secondary, Science
ABOUT NARESH JOSHI
Keys to work, Implementation and Kaizen. To follow Inspection Standard To handle customer complaints. Quality Documentation Maintain the process parameters set in the machines during the manufacturing operation. Daily maintain and analyze the report of internal hold or rejected manufactured products. Preparation the SOPs or WI for the different-2 Stages. To analyze & solve the problem by using SCAR, 5 why, SPC and 7 Q.C. tools. Preparation & Presentation of MIS data. Excellent command over MS-Office (Word, Excel, power Point, Outlook). In-depth knowledge about various Quality Standards and proficiency in implementation of the same. Hands of experience in implementation of Kaizen activities to enhance operational efficiencies. Vendor Development Man-management Responsible for production plan vs. actual on daily & monthly basis To monitor the dispatch vs. supply to avoid any premium fright & reduce the supply cost. Interaction with concern dep’t for day shortfalls & quality issues Daily Down time & Red bin rejection analysis for better productivit To prepare the MIS reports Responsible of PQCDSM activities in the dept. Responsible for skill enhancement and training of the associates. Implementing production improvement techniques on shop floor Ensuring implementation of TS 16949 documentation. Maintaining the production targets according to the customer requirements as well as the capacity of the plant. Initiate and maintain ECN for process, material and equipment changes. To update the limit samples of product at OQC and visual stages. Trained the supplier about to analyze the problems in production & quality. Handling overall Outgoing quality operations and management in an efficient manner. Drawing reading, instrument handling & Inspection techniques. Handle all quality related documents; ensure quality at incoming/ in process/ final dispatch.
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