Naresh Jain

About Naresh Jain

As a CRM Sales & Service Cloud Leader with over 13 years of experience, I’ve led end-to-end Salesforce transformations across global enterprises, including Revvity (Former PerkinElmer), Carestream, Ingredion, LTI & more.Currently leading platform support at Revvity, I manage cross-functional technical teams, drive business-critical enhancements, and ensure Salesforce scalability. I specialize in integrating acquired orgs, ensuring seamless user adoption, and aligning Salesforce with business growth.I\'m certified across multiple Salesforce domains (Admin, Sales Cloud, Sharing & Visibility Architect, AI Specialist), and I thrive in bridging the gap between business goals and platform capabilities. Strengths: Support Governance | Org Migrations | CPQ | Service Cloud | AI in CRM | UAT & Hypercare | Leadership Reporting My goal is to continue evolving as a strategic IT leader and contribute to Revvity’s transformation journey with a data-driven, user-first approach.

Experience

1. Salesforce IT Manager

   Revvity

   Apr 2025 — Present · Mumbai, IN

   Leading Salesforce Sales & Service Cloud platform support for global business teams.• Managing release, governance, user acceptance test, and post-go-live hypercare for enterprise-wide initiatives.• Collaborated with IT and business stakeholders to onboard acquired companies onto a unified Salesforce platform.• Led enhancements, vendor management, and integrations, ensuring continuous platform improvement and scalability.• Drove user adoption through support enablement, documentation, and process standardization.

Education

• VPM College of Art, Science and Commerce

  Bachelor's Degree, Information Technology

  2007 — 2012

Skills

• Crm
• Competitive Analysis
• Salesforce.com
• Team Management
• Sql
• Databases
• Management
• Lead Generation
• Vendor Management
• Procurement
• Business Analysis
• Enterprise Software
• Market Research