Narendra Prasad
|🌎 Global Accounts Receivable Specialist| Ex-Freshworks| Credit & Dispute Analysis🛡️ | NetSuite, SFDC, SAP, Oracle R12, Power-BI⚙️|MBA Finance|
- Role
- Global Accounts Receivable Specialist at Gen
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Narendra Prasad
As a Accounts Receivable Specialist with an MBA in Finance, I have 6 years of experience in collections, billing, customer management, and retention within SaaS companies.Proficient in SAP, NetSuite, Salesforce, Oracle R12, Tesorio, Power-BI and Microsoft Excel. I focused on maintaining positive relationships with customers while effectively reducing outstanding balances.I’ve handled billing inquiries, collaborated with CSM teams, and implemented strategies to improve customer retention and resolve escalated accounts.Now, I’m eager to leverage my skills in a dynamic, tech-driven organization to drive success and innovation.
Experience
Global Accounts Receivable Specialist
Oct 2024 — Present · Chennai, IN
Managing a global customer portfolio across regions including ANZ, EMEA, APJ, and the US for Avast software users.Overseeing a receivables portfolio valued at over $100M, ensuring timely collections and reducing outstanding balances.Performing end-to-end payment reconciliations and resolving discrepancies efficiently.Preparing and analyzing aging reports to identify overdue accounts and take proactive collection actions.Engaging with customers through regular follow-ups to ensure prompt payments and address queries or disputes.Collaborating cross-functionally with internal teams (Sales, CSM Support) to enhance customer satisfaction and streamline process.
Education
University of Madras
Master of Business Administration - MBA
2019 — 2021
ST THOMAS COLLEGE OF ARTS AND SCIENCE
Bachelor of Business Administration
2015 — 2018
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