Narendran Sridharan

About Narendran Sridharan

Naren is a highly accomplished Senior Technical Program Manager with over 14 years of experience driving mission-critical software initiatives and 0→1 platform innovations within Amazon’s CoreOS, Tablets, and Payments organizations. He excels at navigating high-ambiguity environments to deliver resilient technical ecosystems, ranging from OS-level optimizations—such as memory, fluidity, and eMMC lifecycle endurance—to architecting scalable fintech microservices that drive billions in annual revenue. Expertly defining complex project requirements and leading deep-dive technical design discussions, Naren negotiates feature priorities to establish rigorous milestones and aggressive deadlines. He is adept at managing project scope, schedules, and cross-organizational risks while implementing data-driven KPIs to ensure successful global launches reaching over 100M customers. With a Master’s in Computer Science, his track record includes leading executive-level \"Tiger Teams\" to resolve critical Sev2 escalations and implementing stability strategies that have reduced launch defects by 20% while significantly accelerating release velocity

Experience

1. Senior Technical Program Manager

   Amazon

   Mar 2016 — Present · Sunnyvale, CA, US

   Amazon CoreOS Org:• Orchestrated E2E software delivery for 4+ generations of flagship devices (SMP/FTVE,Tablets), managing 50+ cross-functional teams across Core OS and system services to achieve on-time global launches reaching 100M+ customers• Directed the Product Performance & System Health program across 20+ device launches, achieving measurable gains in customer experience KPIs including app launch time, Memory, Fluidity, Streaming, Benchmarking, and crash rates through Hardware, OS level, App level optimizations• Accelerated OTA release velocity by 20% YoY by engineering a Mainline Stability & Quality strategy that utilized automated testing and robust release gating to balance high-speed deployment with aggressive system risk containment.• Orchestrated high-impact \"Tiger Teams\" across 5+ product organizations to resolve critical Sev2 in-field software escalations and NPI-blocking software issues, safeguarding global launch timelines through daily executive-level status reporting and rapid risk-mitigation briefs.• Led 0→1 strategic platform initiatives including Low Storage management and eMMC lifecycle endurance—from concept to global deployment, defining technical roadmaps in high-ambiguity domains to improve device longevity.Amazon Tablets Org:• Directed the E2E execution of 10+ software system releases, ensuring seamless deployment and architectural stability across the device portfolio.• Spearheaded technical execution for global compliance initiatives (PCON, RED, Age Verification) across entire device (10+) portfolio leveraging deep architecture expertise.Amazon Payments Org:• Spearheaded the technical delivery of \"Pay by Invoice\" across 6 international markets, orchestrating 50+ cross-functional stakeholders to enable enterprise-grade credit purchasing that drives $XX B+ in annual revenue.• Architected the \"Get Paid Faster\" seller financing product, reducing payout cycles by 66%(90 to 30 days) and unlocking $XX B+ in incremental revenue.

Education

• University of North Carolina at Charlotte

  Master's degree, Computer Science

  2011 — 2012

• Shanmugha Arts, Science, Technology and Research Academy

  Bachelor of Technology (B.Tech.), Information and Communication Technology

  2007 — 2011