Narendran R

Associate Customer Success Manager at Kaar Tech | Pursuing MBA at Jain University

Role
Associate Customer Success Manager at KaarTech
Location
Chennai, TN, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Narendran R

As a skilled professional with 4+ years of experience, I have had the opportunity to work in both project coordination and support management roles. These experiences have given me a diverse skill set and the ability to effectively manage cross-functional teams to deliver successful projects and provide exceptional customer service.In my previous role as a Project Coordinator, I was responsible for managing project timelines, communicating project status to stakeholders, identifying and mitigating project risks, and ensuring that all project deliverables were of the highest quality. My attention to detail and strong communication skills allowed me to work effectively with cross-functional teams and stakeholders to deliver projects within scope, budget, and timeline.Currently, as a Support Manager, I am responsible for leading a high-performing support team and ensuring that customer inquiries are resolved in a timely and effective manner. My ability to analyse customer feedback, identify areas for improvement, and implement effective solutions has enabled me to build strong customer relationships and drive customer loyalty. Additionally, my strong leadership skills and ability to work collaboratively with cross-functional teams have allowed me to successfully manage support team members, provide ongoing training and coaching, and develop and implement support processes.Throughout my career, I have demonstrated a passion for delivering exceptional customer service and a commitment to achieving organizational goals. I am confident that my experience as a Project Coordinator and Support Manager, combined with my strong communication skills, attention to detail, and ability to work effectively in a team environment, make me a valuable asset to any organization.

Experience

  1. Associate Customer Success Manager

    KaarTech

    Jun 2025 — Present · Chennai, IN

Education

  • Gurunanak college

    Bachelor of Science - BS, Computer Science

  • Jain (Deemed-to-be University)

    Master of Business Administration - MBA, Systems and Operations Management

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Narendran R — Associate Customer Success Manager at KaarTech in Chennai, TN, IN | Unifers