Narendra Agasar
Team Lead – IT Operations
- Role
- Team Lead IT Operations Service Desk at Tech Mahindra
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Narendra Agasar
I’m an experienced IT Operations and Service Delivery Professional with over 7 years of…
Experience
Team Lead IT Operations Service Desk
Jul 2023 — Present
Working as a Service Desk Supervisor - IT at Tech Mahindra site handling project of TMBS.Managing Service Desk mail box along with floor operations.Looking after a team of Desktop Engineers and responsible for the training and supervising them.Taking part in Weekly Meets with Incident Management team to understand the process and handling of the outages.Managing incidents by requesting core team to join the bridge calls to investigate and get the resolutions on the incidents.
Education
Savitribai Phule Pune University
Bachelor of Computer Applications
2016 — 2020
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