Narendra Singh
Operations Manager at Amazon || People Management || Program Management || Project Management || Catalog Management || Lean Six Sigma || German language expert
- Role
- Catalog Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Narendra Singh
Strategic and result-oriented Program and People Manager with 11 years of progressive experience in Ecommerce and IT industries, including over 9 years with Amazon. Adept in leading cross-functional global teams, developing scalable automation solutions, and optimizing catalog and operational performance across international marketplaces. Proven track record in driving efficiency, enhancing customer experience, and delivering large-scale business value through data-driven innovation and strategic stakeholder collaboration.
Experience
Catalog Manager
Aug 2022 — Present
Independently owned business processes and metrics, establishing processes for measuring, tracking, and driving continuous improvements. Forecasted and planned capacity to meet business needs and drive a culture of quality and process excellence. Collaborated with various internal teams (e.g, Tech, fulfillment center, system teams) to drive tools and process improvements, reducing defects. Designed scalable and auto-resolution solutions in partnership with internal product and project teams. Managed a 40-member operations team including BAs, SMEs, and associates, focusing on enriching catalog defects across multiple product categories. Led the Vendor Return Improvement Program to reduce defects in the vendor return cycle by managing unhealthy, unsellable, and overstock inventory returns. Implemented and tracked career paths & Individual Development Plans for team members. Conducted regular performance evaluations for an organization of 50 to 60 employees. Participated in hiring, mentoring, and stakeholder management. Managed weekly and monthly business reports and reviews with stakeholders.
Education
Defence Public School - India
schooling, PCM
1992 — 2005
University of Rajasthan
Bachelor of Arts (B.A.), M.A, arts
2005 — 2013
Goethe Institut Indien
C1 Certification in German language from Max Muller Bhavan pune, German Language
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