Narendra Nath Dubey
Manager, TELUS Digital || Ex-PristynCare
- Role
- Manager at TELUS Digital
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Narendra Nath Dubey
In the ever-evolving world of operations, my journey has been defined by hands-on…
Experience
Manager
Apr 2023 — Present
I am a results-driven Operations Manager with over 5.5 years of experience leading teams across India, the US, and Canada. Having worked in both a fast-growing startup (Pristyn Care) and a global MNC (TELUS Digital), I bring a unique mix of agility, strategic thinking, and operational discipline.I specialize in customer experience, process improvement, and team performance, with a proven record of driving measurable results — from improving NPS scores to reducing attrition and streamlining operations. I actively use data analytics and automation to identify gaps, optimize workflows, and implement scalable solutions.What drives me most is building high-performing teams and creating a culture of accountability, growth, and customer-first excellence. I thrive in dynamic environments where I can combine strategy with execution to deliver meaningful impact for both the business and the customer.
Education
Kiit University
B.tech
2016 — 2020
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