Narendra Nalamwar
Digital Workplace Solutions Architect at Wipro
- Role
- Digital Workplace Solution Architect (Presales) at Wipro
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Narendra Nalamwar
Seasoned professional with 18+ years of expertise in the end-to-end lifecycle of…
Experience
Digital Workplace Solution Architect (Presales)
Jun 2025 — Present · Pune, IN
Led the design and planning of tailored technical solutions for Digital Workplace engagements across diverse industry verticals.• Owned end-to-end management of complex and strategic IT DWS RFPs, RFIs, and proactive deal pursuits across the USA region.• Architected cost-effective delivery models for Service Desk, Onsite Support, and End User Computing services—including Intune, MDM, and Application Packaging—with optimized effort estimation.• Conducted in-depth client assessments to recommend digital transformation initiatives such as AI/ML-driven solutions, Modern Device Management, and Digital Employee Experience (DEX) platforms.• Performed data-driven analysis of customer ticket logs using MS Excel to identify top call drivers and systemic pain points, enabling targeted solutioning.• Designed multilingual Global Service Desk frameworks and proposed automation opportunities based on ticket trend analysis.• Developed scalable Onsite Support models for global locations, ensuring alignment with operational and geographic requirements.• Collaborated with delivery and leadership teams to align business transformation strategies with execution roadmaps.• Partnered closely with pricing teams to craft competitive and customer-aligned pricing models.• Delivered persuasive presentations and proposals that effectively communicated solution value and differentiated capabilities to prospective clients.• Actively participated in customer workshops to capture requirements, validate solution approaches, and build stakeholder confidence.
Education
Vivekanand Vidyalaya Wani
Bachelor of Science (BSc)
2001 — 2004
ATSS IICMR,Nigdi,Pune
MCA
2004 — 2007
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