Narendra Mandalik

About Narendra Mandalik

I have a passion for nurturing houseplants and a knack for cultivating thriving greenery, I consider myself a houseplant aficionado. Beyond my green thumb pursuits, I find joy in exploring diverse cultures through travel, where I immerse myself in new experiences, forge meaningful connections, and foster friendships that span the globe. If you\'re reading this, I\'d love to know where your passport has taken you!As a driven and goal-oriented professional, I bring a wealth of experience and a strong track record of success across various business and customer-focused roles. With a keen ability to think both creatively and strategically, I excel in tackling complex challenges head-on. My expertise lies in cultivating and nurturing relationships with clients and internal stakeholders alike, ensuring seamless collaboration and alignment towards shared objectives. Whether working independently or as part of a dynamic team, I am dedicated to delivering exceptional results and driving tangible impact in every endeavor

Experience

1. Customer Success Manager

   Coforge

   Aug 2023 — Present · US

   Managed customer relationships to ensure satisfaction and retention, driving business growth.• Collaborated with cross-functional teams to identify and capitalize on new business opportunities.• Implemented strategies to improve customer onboarding process, resulting in increased customer engagement.• Utilized strong communication and problem-solving skills to address customer inquiries and concerns effectively.

Education

• Cornell University

  Bachelor of Science - BS

  2014 — 2017

• Cornell Johnson Graduate School of Management

  Master of Business Administration - MBA

  2017 — 2019