Narendra Kumar Singhal

About Narendra Kumar Singhal

I am an enthusiastic and hands-on IT professional with more than 5+ years of experience…

Experience

1. Server Engineer - Information Technology

   TP

   Jan 2011 — Present · Jaipur, IN

   Managing Server (DC 2003 and 2008, ADDS, FTP, DNS, DHCP, and implement GPO for OU and Users Database).Managing and Maintaining the Servers, PC’s, Routers and Switches.Implement Antivirus and WSUS Server and responsible for PCI Audit (require all Os-patches are updated and antivirus also updated in all machines)Implement ISA Server, Array creation and manage firewall policy.Responsible for ADS user and group management.Created and deployed desktop images using Symantec Ghost 11.Updating servers with latest service packs and hot fixes.Following the data security policy for FTP & User, Group Quota & User Administration.Handling the network of more than computers.Handling the network of twelve Domestic process (Airtel, Aircel, Nokia, Vodafone, Sony Ericson, INDIATIMES, SanDisk, Lava, YU, Huawei, DishTV) and 4 International process (Symantec, Microsoft, AT & T, Amazon and Adobe).Management and troubleshooting with multiple technologies like Polycom, Cisco, Avaya, and Nortel.Installed and configured workstations for IP/IPX based LAN.Member of datacenter management team (24X7 supports.Managing DNS and DHCP Server.Creating User profiles.Managing access on VPN for Employee/Vendor/Contractor as per their responsibilities & providing support to users for VPN connection.Monitoring SLA and escalating the case according to the priority.Handled down time issues for router, core & access switches successfully.Taking care of different Applications which are on Teleperformance project.Successfully met IT infrastructure audits done by clients of premium businesses.Implementing domain, local policies, GPO & OS-Patches in servers & on clients.Managing User ID management process & incident management process.

Education

• Rajasthan Board Ajmer

  High School, Mathematics

  2005 — 2006

• Kota Open University

  Bachelor’s Degree, Arts, Entertainment, and Media Management

  2007 — 2010

• Sikkim Manipal University - Distance Education

  Master’s Degree, Computer and Information Sciences and Support Services

  2012 — 2014

Skills

• Msca
• Remote Infrastructure Management
• System Administration
• IT Service Management
• Active Directory
• Windows Server
• Ccna
• Operating Systems
• Voip
• Data Center
• Microsoft Office
• Desktop Application Support
• Mpls
• Nortel Certified Support
• Lan-Wan
• Lan Switching
• Polycom Video Conferencing
• IT Management
• Dhcp
• Group Policy
• Genesys
• Routing
• Systems Management Server 2003
• IT Infrastructure Management
• Dns
• Remote Desktop
• Vmware
• Server Architecture
• Desktop Administration
• Vmware Certified Professional
• Norton Ghost
• Isa
• Cisco Technologies
• IT Security Policies & Procedures
• Red Hat Linux
• Windows Services
• Network Administration
• Avaya Ip Telephony
• Wsus
• Vmware Server