Narender Pal Singh
Senior Consultant @CGI
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WORK HISTORY
Senior Consultant @CGI
Toronto, ON, CA
EDUCATION
Coventry University
Master of Business Administration - MBA, Information Technology
ABOUT NARENDER PAL SINGH
Core Competency: Business Analyst*1) Analyze and document the requirements by constructing conceptual data/process models including functional specifications, business requirements, use cases, process and dataflow diagrams.2) Create business scenarios to help team develop test scenarios to be used in testing the business applications to validate the functionality of system changes and enhancements.3) Discuss and facilitate meetings with client to collect requirements and document the requirements into Features, Epics and User Stories using JIRA and Confluence.4) Provide valuable inputs to the team during development phase by clearly articulating and breaking down complex business as well as technical problems.5) Effectively communicate and act as a liaison between the business units, development teams and support teams throughout the project delivery life-cycle.6) Create user persona, user flow, user journey, empathy map, sitemap, paper and digital wireframe, low-fidelity, mockups and high-fidelity prototype with accessibility considerations using Figma.Relevant Certification(s): CIPSP, BIDA®, IIBA CBAP, IIBA CCBA, IIBA ECBA, IIBA AAC, IIBA CPOA, IIBA CBDA, PMI PBA, PMI ACP, Google UX DesignDomain Experience(s):1) Payments (ISO20022 in SWIFT - pacs, pain and camt, Fedwire, CHIPS, Lynx)2) Digital Transformation - Collections (Secured Litigation, DCA, PTP, Offers, RFD)3) Platform Transformation - PowerCurve to SAS ID (Credit Decision System)4) Credit Risk (PD, LGD, EAD)5) Credit Bureau (D&B, TransUnion)Additional Qualification(s):1) Microsoft Power BI (PL-300, Google Business Intelligence)2) SQL (JOINS, Sub-Query, CASE, Aggregate and Windows Functions)3) Design Wireframe (Google UX Design, Microsoft UX Design)4) Agile - Scrum (CSM, A-CSM, CSPO, A-CSPO)5) Agile - SAFe (SAFe 6.0 Agilist, SAFe 6.0 POPM)6) MS Excel (Data Analysis in Excel - CFI)Let’s connect and explore how we can work together to solve business challenges and unlock new opportunities.
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